Expedition and Wilderness Medicine Pty Ltd.     Telephone +61 (0) 478 789 770     Email admin@expeditionmedicine.com.au
Expedition Medicine - Terms & Conditions

Expedition and Wilderness Medicine Terms & Conditions

EXPEDITION MEDICINE - CONTACT FORM

All details provided by customers & through enquires are for the exclusive use of Expedition & Wilderness Medicine Pty Ltd (EWM) employees to assist in responding to your enquiry or question. Any information you provide us with will not be passed onto third parties.

EMAIL

Internet communications & emails are not necessarily secure, therefore EWM cannot not accept responsibility for changes made to a message after it has been sent. If you should recieve a suspicous message claiming to be from ourselves please contact us on +61 (0) 28005 6770. We will do likewise if we should have any doubts or suspicion that your communication to us has been tampered with as long as we have your appropriate contact details on file.

EXPEDITION MEDICINE BOOKING CONDITIONS FOR COURSES.

These are the terms and conditions of EWM which apply to those who are advised by EWM that they will be participating in the course. Bookings are accepted subject to you agreeing to the conditions set out below:-

1. Your contract with EWM - When registering for a course, you undertake that you accept these booking conditions and have the authority to do so. Your contract will be with EWM.  We will confirm our contractual commitment to you by sending to you a booking confirmation and receipt. It is only then that these terms and conditions will apply and a contract will exist between us. Your deposit guarantees your place on the course up to 60 days prior to the start date. If full payment is not received by this time you may lose your place on the course and forfeit your deposit. Your contract with EWM is governed by Australian law and the exclusive jurisdiction of the Australian Courts.

2. Participation and Risk - You must be 18 years or over at the time of the start date of the course and in a suitable physical condition to undertake the course as set out in the course outline. The outline given for each course must be accepted as an indication of the event and not a contractual obligation on our part. It is a condition of joining the course that you accept this flexibility and acknowledge that any alteration that results in delays, discomfort, disappointment or inconvenience are possible. Participation in the course will be subject to availability of places and reaching a minimum number of participants for each course/departure. Places are allocated on a first come, first served basis. Your entitlement to. You must agree that any photography taken prior to or during the course, which may include you in it, is the property of EWM and may be used in future publicity materials by EWM. If participating in an overseas course you must also be aware of the possible risks inherent in adventure travel.

3. Cancellation of Booking on Australian Courses - Cancellations must be notified to EWM in writing as soon as possible. Your notice of cancellation will take effect as soon as it is received.  As we incur costs from the time we first accept your booking we will apply the following cancellation charges:-

 

Time of Cancellation

Percentage Refund (Australian Courses only)

More than 60 days prior to course

Total refund or transfer to another Australian course

30 - 59 days prior to course

Loss of deposit or transfer to another Australian course within a year

15-29 days prior to course

50% refund or transfer to another Australian course within a year

7-14 days prior to course

25% refund or transfer to another Australian course within a year minus a rebooking fee of $500

6-0 days prior to course

0% refund or transfer to another Australian course within a year minus a rebooking fee of $500

 

 

Cancellation of Booking on Overseas Courses

 

Time of Cancellation

Percentage Refund (Overseas Courses)

More than 60 days prior to course

Loss of $300 of deposit

30-59 days prior to course

50% refund

15-29 days prior to course

25% refund

0 -14 days prior to course

0% refund

 

4. Accommodation - The courses are based on dormitory accommodation and sharing a tent unless otherwise stated. If you are joining a course alone you will be partnered with a person of the same sex.

5. Health, Safety & Fitness and your Insurance Cover - The course in which you will be participating will require a good level of fitness, strength and endurance and it is your responsibility to ensure that you have the appropriate level of fitness to undertake the challenge. You should check with your doctor to ensure that you are sufficiently fit and healthy to participate in the event. For any overseas course, you will need to complete a medical questionnaire and EWM reserve the right to obtain further information from you and/or your GP relating to any medical condition they are concerned about, and also reserve the right to refuse entry to any participant that they feel is not medically fit enough to take part. If your medical condition changes in any way after completing the medical form and before the departure date, then you must inform EWM and the insurance company of these changes.

You should take into account that medical and other facilities at your destination are likely to be inferior to those in Australia. It is a condition of registration that in the event of an emergency we have your authority to arrange any necessary surgical or medical treatments that you might need and to sign any consent forms on your behalf. You must comply with the laws and regulations of the countries visited and comply with all reasonable instructions of the Course Staff relating to the safety and organisation of the course. If in our opinion, or the opinion of another person in authority, you are behaving in such a manner as to cause danger, distress, or annoyance to others or cause damage to property, your course arrangements may be terminated by us, or the supplier concerned. In such an event we will have no liability to you and will not make any refunds, pay any compensation or meet any costs or expenditure you incur as a result. Furthermore you must meet any expenditure we incur as a result of your behaviour.

6. Cancellation -  EWM reserves the right to cancel a course in any circumstances.  If we have to cancel your course due to reasons other than that of Force Majeure, we will either offer you an alternative course or a full refund. If the course does not have the minimum number of participants the course fee will be returned to you but we will not be liable for any incidental expenses that you may have incurred.

7. Destination Safety and Force Majeure - Your personal safety during the event is of fundamental importance to us and whilst we will carefully monitor the safety of your destination, the Department of Foreign Affairs and Tradeoffer travellers advice.  We recommned that you register your travel plans and ensure that you are kept informed of the latest advice. http://www.smartraveller.gov.au/

8. Alterations - EWM and its supplier of accommodation and land arrangements shall be entitled to change the details of the itinerary. If we are required to change the itinerary in any way during the course, the Course Staff will facilitate this to the best alternative. The decision of the Course Leader is final. We are not responsible for changes that arise as a result of Force Majeure and are out of our control such as technical or maintenance problems with transportation, changes imposed on rescheduling or cancelling flights by an airline, war or threat of war, civil strife, industrial disputes, natural disasters, bad weather, terrorist activity or bureaucratic obstacles.

9. Standard and Quality of Accommodation and Services - Your booking is accepted on the understanding that you realise that the tourism infrastructure in relation to both travel and accommodation may be substantially lower than you would expect in Australia and you should not have unreasonable expectations of the facilities that will be provided. As a consequence we will endeavour to make sure connections and transfers go smoothly but this may not always be possible due to local political situations, weather, mechanical breakdown, or other unforeseen circumstances. Timings of air, sea, road and rail departures are therefore estimates only due to the above possible situations occurring.

10. Liability  - EWM does not warrant the accuracy, completeness, or fitness for a particular purpose of any services provided by any Supplier and to the maximum extent permitted by any law disclaims all implied warranties in connection with same. In no event shall we be liable for any injury, loss, claim, damage or any incidental or consequential damages, including but not limited to lost profits or savings, arising out of or in any way connected with the conference arrangements made.   

11. Passports, Visas and Health - For overseas courses please note that you will require a full Australian passport with at least 6 months' validity at the date of return travel. For visa requirements please contact the relevant Embassy, Consulate or Australian Foreign Office for the exact requirements. It is your responsibility to ensure you have the correct passport and visa to gain access to any country/region included in the event. It is also your responsibility to ensure you obtain the proper and detailed medical advice from your GP. Where you do not do so and are either not allowed to enter any country or suffer personal injury or death, we have no liability to you for any cost loss or damage that you suffer.

12. Risk -  You are participating in an adventure challenge and that is not without risk. You must be adequately fit enough to cover the distances set out in the itinerary and therefore take part entirely at your own risk. By accepting these booking conditions you agree to indemnify EWM against claims for loss or damage to personal property and for loss or claims arising from your own actions. For any other activity you must agree to wear the safety clothing or equipment deemed necessary by the local service provider and EWM.

 

13. Post Course Liability
EWM is not responsible for any decision or action you might take if you are subsequently employed as a medic on any expedition after the completion of any of the EWM courses.

14. Your Contractual Requirements
By signing the application form you agree to accept the authority and decisions of our employees, group leaders, agents and suppliers while on the course. The Course Leader may at any time during the course of the event terminate your participation if they consider it necessary for the health or safety of you or the group. If you commit an illegal act we shall cease to have responsibility to you or for you. By signing the application form you are confirming that any legal action that you might bring against the company or any of its employees will take place within Australia.


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News Headlines

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